FAQ

Question: How do I participate in DepinSIM?

Answer: Please simply follow this link: DepinSIM Bot

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Question: What is DepinSIM VIP, and what benefits do I get with VIP membership?

Answer: For detailed information on DepinSIM VIP and its benefits, please visit: DepinSIM VIP Features

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Question: How do I know if my mobile phone is compatible with eSIM?

Answer: Please check out the list of compatible devices here: eSIM-Compatible Devices

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Question: What can I do if my mobile phone is not compatible with eSIM?

Answer: You can still earn valuable points and rewards by playing the tap-to-earn game and completing tasks. In the future, you’ll also be able to trade your mined data in our marketplace, so stay tuned!

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Question: How do I get mined data?

Answer: There are two ways to earn mined data:

• Play the tap-to-earn game on the Home page. Please refer to this page for rewards calculations

• Complete tasks on the Earn page.

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Question: Can the eSIM be reinstalled if I delete it from my mobile phone after installation?

Answer: No, eSIMs cannot be reinstalled. The QR code provided can only be used once. Please do not delete your installed eSIM.

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Question: How long will it take to receive my eSIM after purchase?

Answer: The time to receive your eSIM depends on the confirmation of your payment on-chain. Typically, once payment is confirmed, the eSIM will be delivered within a few minutes. If eSIMs are out of stock, you'll be placed on a waiting list and continue to earn 9,000 points per hour as passive income. Once eSIMs are available, they will be delivered to you.

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Question: How can I get a physical SIM card?

Answer: Currently, the only way to obtain a physical SIM card is by attending our in-person events. Please follow our Twitter for the latest updates.

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Question: How can I bind a physical SIM card with the DepinSIM Telegram dApp, and why should I do it?

Answer: By binding your physical SIM card, you will see a label called Add one more eSIM at the bottom of the eSIM page. Simply follow the instructions to bind your physical SIM card. Once done, you can manage your roaming data, activate a miner to earn passive income, and earn travel rewards. Please check this video for more details.

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Question: How do I get travel rewards?

Answer: Travel rewards are calculated based on three factors: travel distance, the number of countries/regions visited, and your VIP status. To begin, you must use roaming data at your starting location. When you reach your destination, use roaming data again. We calculate your rewards based on the distance traveled between these points. For example, if you travel from location A to B and then B to C, your rewards are calculated based on the distances by AB + BC.

The formula for travel rewards is: Travel rewards = 1000 * travel distance(KM) * 1.2 * Countries/Regions Visited Boost * 3 * VIP Boost.