# eSIM Activation

#### 1, What is a Depinsim eSIM ?

Depinsim eSIM is a digital SIM that lets you activate mobile data without a physical SIM card. It connects directly to global networks through the Depinsim App.

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#### 2, How do I install and activate my Depinsim eSIM ?

{% hint style="info" %}

Prerequisites:

* Your device is [**eSIM compatible**](/the-future-of-global-connectivity/quick-start/esim-installation/esim-compatible-devices.md) and network unlocked. 
* You have a stable connection, preferably WiFi. (*You need to download the eSIM properly to your device and a stable internet connection is a must*.
  {% endhint %}

<figure><img src="/files/NUhxXFG2aijTpoy92gWg" alt="" width="256"><figcaption></figcaption></figure>

Follow those steps:

1. Scan the QR Code with your phone camera.
2. Click on the pop-up link from the QR Code
3. Follow on-screen instructions to add the eSIM to your phone (the process may take a few minutes depending on your device models and network)&#x20;
4. Once the eSIM is installed, navigate to Mobile Service or Mobile Network settings on your phone and turn on **Mobile Data** as welll as **Data Roaming**. You will also need to set up the APN of the eSIM, depending on your device:

   * For iOS, go to Settings > Mobile Service > Select the right eSIM > Mobile Data Network > APN, enter **globalnet** (or modify the existing setting to **globalnet**). You don't need to change anything else.
   * For Android, go to Settings > Connections > Mobile Networks > Access Point Names > Select the right eSIM > APN, enter **globalnet** (or modify the existing setting to **globalnet**). You don't need to change anything else.

   <figure><img src="/files/MH3jdcLRJvgVYN7rDlF9" alt=""><figcaption></figcaption></figure>

If you follow all the above steps, you'll have now activated your eSIM and can start roaming!

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#### 3, Can I activate multiple eSIMs on one device?

Yes. Most newer devices allow multiple eSIMs but only one can be active for data at a time.

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#### 4, Where can I find my eSIM activation QR code?

Your QR code is available in your **Depinsim DApp → My eSIMs**&#x20;

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#### 5, Can I reuse my eSIM QR code?

No. Once activated, the QR code becomes invalid. eSIMs cannot be reinstalled or transferred to another device.

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#### 6, What should I do if activation fails?

Check that your device supports eSIM and connected to Wi-Fi. Restart your phone and retry scanning.\
If the issue persists, contact Depinsim Support with your order ID.

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#### 7, What happens if I delete my eSIM by mistake?

Once deleted, the eSIM cannot be restored. You’ll need to purchase or request a new eSIM profile.

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