eSIM Activation

1, What is a Depinsim eSIM ?

Depinsim eSIM is a digital SIM that lets you activate mobile data without a physical SIM card. It connects directly to global networks through the Depinsim App.


2, How do I install and activate my Depinsim eSIM ?

Prerequisites:

  • Your device is eSIM compatible and network unlocked.

  • You have a stable connection, preferably WiFi. (You need to download the eSIM properly to your device and a stable internet connection is a must.

Follow those steps:

  1. Scan the QR Code with your phone camera.

  2. Click on the pop-up link from the QR Code

  3. Follow on-screen instructions to add the eSIM to your phone (the process may take a few minutes depending on your device models and network)

  4. Once the eSIM is installed, navigate to Mobile Service or Mobile Network settings on your phone and turn on Mobile Data as welll as Data Roaming. You will also need to set up the APN of the eSIM, depending on your device:

    • For iOS, go to Settings > Mobile Service > Select the right eSIM > Mobile Data Network > APN, enter globalnet (or modify the existing setting to globalnet). You don't need to change anything else.

    • For Android, go to Settings > Connections > Mobile Networks > Access Point Names > Select the right eSIM > APN, enter globalnet (or modify the existing setting to globalnet). You don't need to change anything else.

If you follow all the above steps, you'll have now activated your eSIM and can start roaming!


3, Can I activate multiple eSIMs on one device?

Yes. Most newer devices allow multiple eSIMs but only one can be active for data at a time.


4, Where can I find my eSIM activation QR code?

Your QR code is available in your Depinsim DApp → My eSIMs


5, Can I reuse my eSIM QR code?

No. Once activated, the QR code becomes invalid. eSIMs cannot be reinstalled or transferred to another device.


6, What should I do if activation fails?

Check that your device supports eSIM and connected to Wi-Fi. Restart your phone and retry scanning. If the issue persists, contact Depinsim Support with your order ID.


7, What happens if I delete my eSIM by mistake?

Once deleted, the eSIM cannot be restored. You’ll need to purchase or request a new eSIM profile.


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